How to Have Good Tenant Communication

How to Have Good Tenant Communication

How to Have Good Tenant Communication: To be successful as a landlord, you need good communication with your tenants. Even if you take the time to select responsible tenants, constant communication is important. They will have maintenance issues, and possibly even maintenance emergencies. They will have life changes that also require lease changes, like marriage or getting a pet. If your tenant is redeployed or dies, you’ll need to replace your tenants sooner than you expected.

A good property management company will have programs in place to make all changes to your property easy. This is how to have good tenants communication! Some of the programs and systems All County® has in place are listed here. If you have any questions about how All County® can make your tenants communication easy, call us anytime at: (719) 445-7172.

All County Systems to Aid in Tenant Communication and Record Keeping

  • Rent Manager Accounting Information System: (Live Interactive Owner, Tenant & Vendor Portal)
  • LCS Net Dial Tone VOIP Telephone System: State-of-the-art phone system tied directly into our Property Management software. 
  • Property Meld: Vendors, internal maintenance, resident and owner direct communication and maintenance enhancement tool.  
  • Pet Screening: Assist/manage tenant pets and assistance animals, adds a layer of third-party liability protection, validates service animal statuses, creates comprehensive Pet Profiles.  
  • AvidXchange: Accounts payable and payment automation 
  • Listen360: Continuous surveying of tenants to ensure quality service 
  • Hostway: Managed, dedicated and secure hosting services 
  • ShowMojo: Marketing automation, online prospect nurturing. Showing scheduling and market syndication to over 50 online listing sites.
  • QwikRents: SEO optimization and marketing syndication 
  • MAPP Communications: 24/7 emergency lines and notification 
  • Zoiper: All employees have app on phone to provide continuous contact with residents (tenants) 
  • IT: Secure and reliable services 
  • Zinspector: Video/picture software (move-in, move-out, recurring inspections) for Security Deposit Disposition 
  • Multiple Listing Service (MLS): Pikes Peak Association of Realtors (PPAR)
  • AmRent: Resident screening services
  • Social Networks: Tenants and owners are encouraged to follow us on our social networks, so they can be informed of daily news and announcements. We have accounts on Facebook, Instagram, Google Business, Twitter, and LinkedIn. We also advertise available properties on Facebook and Instagram.
December 2019 Colorado Springs Real Estate Statistics

December 2019 Colorado Springs Real Estate Statistics

“December

December 2019 Colorado Springs Real Estate Statistics

December 2019 for the Pikes Peak PPAR region broke records. There were record sales for December, with 1,247 homes sold, up 17.2% from last December.

We also hit record median and average home prices for a December month at $329,990 and $364,585 respectively.

We have record low inventory numbers with only a 1.04 month supply in the Pikes Peak region– less for homes with a Colorado Springs address. As of January 1st, there are only 1,295 homes for sale.

Full employment and low interest rates makes this a very strong real estate market. With pending sales up 24.1%, the next couple of months look good for closings.

What does the real estate market in December tell us about rental homes? Home prices are at record highs so, more people are having trouble affording new homes. Thus, the PPAR market needs more rental homes. If you have investment property you’d like to rent, call us today at (719) 445-7172 Here are some of the numbers in the PPAR region for December. You can read more by clicking here: https://ppar.com/MarketTrends.aspx

Total Residential Sales: 1,247

This number is up 17.2% from last year. A new December record!

Total Active Listings: 1,302

This is down a whopping 22.7% from December of 2018.

Median Price of Home: $329,990

Still rising, up 9.7% from last year at this time. A new December record as well!

Average Days on Market: 34

Down 15% from last year. One of the statistics you want to be down!

Summary

December 2019 for the Pikes Peak PPAR region broke records. There were record sales for December, with 1,247 homes sold, up 17.2% from last December.

We also hit record median and average home prices for a December month at $329,990 and $364,585 respectively.

We have record low inventory numbers with only a 1.04 month supply in the Pikes Peak region– less for homes with a Colorado Springs address. As of January 1st, there are only 1,295 homes for sale.

Full employment and low interest rates makes this a very strong real estate market. With pending sales up 24.1%, the next couple of months look good for closings.

What does the real estate market in December tell us about rental homes? It’s a great time to have a Colorado Springs investment home, and a great time to rent a home in Colorado Springs! Check out our available rentals at: http://allcountycs.com/available-rentals

Call us today at: (719) 445-7172 for more information about renting out your home in Colorado Springs.

All County® is here for you!

One Week for a Property Manager

One Week for a Property Manager

Every week, the folks at All County® work hard for our owners and residents. Emergency phone calls come in at all hours. We receive requests for maintenance, schedule the jobs, and check up on the repairs. We rent new properties and advertise the properties we have. Here are some of the things that happen in one week for a property manager.

Communication

  • Answered incoming phone calls
  • Handled emergency phone calls 24/7
  • Answered incoming text inquiries
  • Responded to incoming email inquiries
  • Captured inquiries from the web
  • Notified prospects about new listings on the market
  • Notified prospects about rent reductions

At Our Properties

  • Drove by properties to check condition
  • Photographed available properties
  • Posted late notices
  • Showed properties

Online

  • Collected new leads
  • Scheduled and confirmed new showings
  • Collected and evaluated feedback
  • Canceled showings at off-market listings and directed those prospect to your other on-the-market properties

Advertising

  • Advertised properties on Google, Facebook, Instagram, and Twitter, as well as print
  • Posted daily on social networks
  • Placed available properties on all major property websites

Education

  • Studied to keep NARPM® designations current
  • Attended local meeting for networking and education
  • Taught tenants about leases, move-in and move-out, adding and removing roommates and pets

Transactions

  • Signed new leases
  • Evaluated new tenants for rental opportunities
  • Collected rent from tenants
  • Prepared financial reports for owners

Now that you’ve seen what one week for a property manager is like, you know that we work hard for every client. If you would like to know more about what a property managers can do for you, contact All County® today at: (719) 445-7172.  You can read more about our services at: Property Management Services.

If you’re interested in what a property manager’s day is like, here is an fun article to read: A Day in the Life of a Property Manager

November 2019 Local Real Estate Stats Colorado Springs

November 2019 Local Real Estate Stats Colorado Springs

November 2019 Local Real Estate Stats Colorado Springs: The PPAR Colorado Springs real estate market has continued to be a seller’s market this November. That means that people who are selling a home have the advantage over those that are trying to buy.

What does that tell us about rental homes? People who are having a hard time trying to buy need a rental home, so it’s a great time to have a Colorado Springs investment home, and a great time to rent a home in Colorado Springs! If you have investment property you’d like to rent, call us today at (719) 445-7172

Here are some of the numbers in the PPAR region for November. You can read more by clicking here: https://ppar.com/MarketTrends.aspx

Total Residential Sales: 1,188

This number is up 8.4% from last year, quite a jump.

Total Active Listings: 1,667

This is down a whopping 22.6% from November of 2018.

Median Price of Home: $325,000

Still rising, up 7.3% from last year at this time.

Average Days on Market: 29

Down 17.1% from last year. One of the statistics you want to be down, as it means homes sell faster.

Summary

November 2019 Local Real Estate Stats Colorado Springs: The PPAR Colorado Springs real estate market has continues to be a seller’s market this November. That means that people who are selling a home have the advantage over those that are trying to buy.

What does that tell us about rental homes? People who are having a hard time trying to buy need a rental home, so it’s a great time to have a Colorado Springs investment home, and a great time to rent a home in Colorado Springs!

If you need to rent a home in Colorado Springs, check out our available rentals at: http://allcountycs.com/available-rentals.

Call us today at: (719) 445-7172 for more information about renting out your home in Colorado Springs.

All County® is here for you!

How to collect your rent on time

How to Collect Your Rent on Time

If you have investment properties and have rented them out, you know the problems that come from not being able to collect rent on time. You not only have to cover the mortgage payment yourself, you have to spend time to go about collecting the rent. This can be costly and irritating. Here’s how to collect your rent on time.

Make recurring auto-pay the default

When a new tenant signs your lease, make recurring auto-pay the default. If they want to pay a different way, they’ll have to opt-out. They’re more likely to have their account debited each month automatically if it is the default way to pay.

Make use of notifications

Notification of trivial things can get on your nerves, but they can be put to good use for the important things. Set up automatic monthly notifications through text or email. Include a link to click on the reminder to make a payment online.

Create incentives

Credit reporting. Free stuff. Incentives go a long way to encourage tenants to pay on time, even if the incentives are small.

It costs a lot of money to send someone to a property to post a late notice. Offering a lottery to all tenants who pay on time is cheaper. For instance, offer a drawing every month of a Walmart gift certificate for tenants who pay on time.

If rental payments made through your payment portal are reported to credit agencies, your residents can build a positive credit history. This is a good offer, and the tenants will see you as being on their side.

Offer multiple payment options

People are all different, and so are the way they like to pay their rent. The more ways available to your tenants pay, the more likely they’ll pay their rent on time on time.

Offer them the option to pay online. Then, they can pay when they remember, even from their phone at the doctor’s office. Or let them set up recurring payments, so they don’t have to remember every month. The more options, the more payments will come in on time, and the less complaints you’ll get.

Hire All County® property management

Did you know that property management companies like All County® offer options to tenants to make paying their rent easy? That way, you don’t have to know how to collect your rent on time, All County® will do it for you.

We accept cash, checks, and money orders. Tenants can also pay rent through the Resident Portal directly from our website that allows them to pay with a credit card, debit card, or e-check.

With all these options, residents are way more likely to get their payments in on time. There’s no cost to the tenant for using the e-check, so that’s what most tenants choose to do.

If you have an investment property and you hire All County® to manage it, we’ll collect the rent monthly, and transfer the payment to you. Then you can check your account through our website’s Owner Portal to see the payment been deposited to your account. You don’t have to do anything.

If collecting monthly rent isn’t on your bucket list, hiring us is a good step. Call All County® today to get a free assessment of your investment property, and leave the money collection to us! (719) 445-7172

What if they still don’t pay?

If your tenants still don’t pay their rent on time, you’ll have to deal with it. If you don’t have a property management company to help you, here is a Colorado government source to check out:

Colorado Landlord and Tenant Rights

If you’re looking for a rental property, see our list of available home for rent in Colorado at:

Our available rentals

October 2019 Local Real Estate Stats Colorado Springs

October 2019 Local Real Estate Stats Colorado Springs

October 2019 Local Real Estate Stats Colorado Springs: The PPAR Colorado Springs real estate market has moved into a seller’s market this October. That means that people who are selling a home have the advantage over those that are trying to buy.

What does that tell us about rental homes? People who are having a hard time trying to buy need a rental home, so it’s a great time to have a Colorado Springs investment home, and a great time to rent a home in Colorado Springs! If you have investment property you’d like to rent, call us today at (719) 445-7172

Here are some of the numbers in the PPAR region for October. You can read more by clicking here: https://ppar.com/MarketTrends.aspx

Total Residential Sales: 1,448

This number is down 9.7% from last year, quite a jump.

Total Active Listings: 1,940

This is down a whopping 18.3% from October of 2018.

Median Price of Home: $335,500

Still rising, up 10% from last year at this time.

Average Days on Market: 29

Down 6.5% from last year. One of the statistics you want to be down!

Summary

October 2019 Local Real Estate Stats Colorado Springs: The PPAR Colorado Springs real estate market has moved into a seller’s market this October. That means that people who are selling a home have the advantage over those that are trying to buy.

What does that tell us about rental homes? People who are having a hard time trying to buy need a rental home, so it’s a great time to have a Colorado Springs investment home, and a great time to rent a home in Colorado Springs!

If you need to rent a home in Colorado Springs, check out our available rentals at: http://allcountycs.com/available-rentals.

Call us today at: (719) 445-7172 for more information about renting out your home in Colorado Springs.

All County® is here for you!

Can you trust your property manager?

Can you Trust your Property Manager?

If you trust your property manager, you’re set. You know that he will take care of your property, so it retains it’s value. You know you’ll have tenants paying you, and those tenants are good people. You know you can access your account at any time to check on your investment. But how do you know if you can trust your property manager?

Choose a member of NARPM®

The answer is easy. Choose someone who is a member of NARPM® (the National Association of Residential Property Managers). 

A NARPM® member stands apart from other property managers and landlords, because to earn a NARPM® designation, a property manager has to pass rigorous requirements. They have all the things you want: training, experience, recommendations, community responsibility, and continuing education. They must continue to accrue requirements in order to move up the NARPM® ladder to become fully certified.

Some of the things NARPM® property managers have are:

  • Access to numerous educational opportunities.
  • Knowledge of pending legislation that could affect your investment.
  • Knowledge of rent values and vacancy factors for your area.
  • Expertise in creating rental applications, with consistent tenant screening policies to meet legal obligations.
  • Expertise in performing thorough move-in and move-out property evaluations.
  • Relationships with reputable painters, electricians, roofers, chimney cleaners, carpenters, landscapers, furnace and appliance repairmen, and other maintenance professionals. (We call them vendors.)
  • Effective negotiation techniques with tenants, so they can handle difficult issues and enforce rental agreements.
  • The ability to recover NSF checks, evict tenants, and collect bad debts.

All County® Colorado Springs is a member of NARPM®

All County® Colorado Springs has 20 years serving the Pikes Peak region. Our president has the highest designation a property manager can reach, the MPM®. (Master Property Manager), which takes years and experience to earn. Here is a list of our employees with NARPM® designations.

All County® Colorado Springs NARPM® Designations
All County® Colorado Springs NARPM® Designations

Links to find out more about NARPM®

Why use a property manager who is a member of NARPM®
The Colorado Springs chapter of NARPM®
Search for a property manager who is a member of NARPM®

 

10 Steps to Prepare your Rental Property for Cold Weather

10 Steps to Prepare your Rental Property for Cold Weather

It’s fall, and we can look forward to turning leaves, trick-or-treating, and football weather. But a long with the good comes the work, especially if you own a rental property.  If you don’t have a good property manager working for you, it’s important to inspect your rental property before cold weather comes. If things are not prepared, damage and safety issues can cause you and your tenant problems. Safety issues can endanger your tenant’s health, as well. Make sure you take at least the following 10 Steps to prepare your rental property for cold weather before the 1st freeze hits your neighborhood.

1. Gutters

Clean out rain gutters before fall leaves are frozen in place. Consider adding a gutter guard to make future cleanings easier. While up there cleaning, check for leaks and cracks, and repair them.

2. Roof

Ice can form in branches and leaves, so make sure to clear them all from your roof. Check for missing shingles or any damage that could cause leaks. You might want to schedule a professional inspection.

Eyeball any trees overhanging your roof, and cut them back. One good ice storm can bring a tree down on your roof.

3. Landscaping

Clear walkways, driveways, and porches of leaves and debris. Trim trees and branches. Cover or store outside furniture. Clean up after pets to eliminate under-snow surprises!

4. Windows and Doors

Remove all window air conditioning units and make sure all windows are closed and locked with a tight seal. Visually inspect all windows and door frames – if there are any air leaks, caulking, weather-stripping or replacement may be required.

5. Heater

Have the heater properly inspected and cleaned. Change the filter.

6. Perimeter

Ensure siding is stable and secure. Animal-proof your rental property by checking for cracks or holes and covering entry points.

Take some time to inspect any concrete on your property like driveways and walkways. Fill cracks before water seeps in, freezes, and widens them.

7. Exterior Piping

Turn off outdoor faucets and drain pipes. Detach garden hoses. Insulate any faucets that may freeze.

8. Chimney

Inspect fireplaces, chimneys, flues and vents. Have a professional come clean and inspect the chimney for signs of obstruction or hazard prior to the season’s first use.

9. Safety Inspection

Test smoke alarms and carbon monoxide detectors.

10. Property Manager

If you find fall preparation a bit overwhelming, consider hiring a property manager. A good property manager will make sure your rental is ready for fall. Call All County® today to see how we can help you with the 10 Steps to Prepare your Rental Property for Cold Weather.

Happy Tenants mean Higher Profits

Happy Tenants means Higher Profits

Most people get into real estate for profit.

Want good ROI (Return on Investment) from your residential investment properties? Keeping your units rented is one of the most important parts of getting that return. But keeping your property rented can be difficult, and take loads of time and effort. If you hire a property manager, how much will it cost? Believe it or not, good property management can help make your investment more profitable than if you ran it yourself. Here are a few tips about how happy tenants means higher profits.

Selecting Tenants

You want stable renters in your properties. You want tenants who will pay their bills and take care of the property. Therefore, tenant screening is very important. However, doing this by yourself can be burdensome. Property management companies have processes to screen tenants thoroughly, to make sure you get the most stable renters. All County® uses one of the most thorough screening companies on the market to get an extremely detailed background and screening report for every applicant. This will keep your vacancy numbers low.

Changing Tenants

Your tenant turns in their intention to move. What do you do now? We require a 30-day notice before a tenant leaves, and show your property while they’re still in residence. All County® takes care of the lease renewal and makes sure you always have a quality tenant.

Keeping Tenants

Studies have shown that tenants will stay at a property longer if it is well maintained and their maintenance requests are taken care of quickly. All County® performs regular inspections of the property to ensure proper upkeep. We have a maintenance portal including an emergency line that rings through to our phones, assuring punctual help for tenants. Our vendors provide us with great service at the lowest possible prices. Happy tenants are stable tenants. This will please your tenants, and happy tenants means higher profits.

Call All County® Today

You have Colorado Springs investment property, and you want it to be profitable. To make profit, you need low vacancy, and that means happy tenants. Tenants want a well-maintained home.

All County® Colorado Springs can do it all for you, so you have time to expand your business. Visit: https://allcountycs.com/property-management/services/ for more information on how we can help you find and keep the very best tenants.

Ready to let us do the heavy lifting? Call All County® today, at: (719) 445-7172. We’ll make tenant management easy for you!

July 2019 Local Market Real Estate Statistics

July 2019 Local Market Statistics

July 2019 Colorado Springs Real Estate Statistics

July 2019 Local Market Statistics: What does the real estate market in July tell us about rental homes? With home prices skyrocketing in the Colorado Springs metro area, more people are having trouble affording to buy a new home. The PPAR market needs an influx of homes to rent. If you have investment property you’d like to rent, call us today at (719) 445-7172 Here are some of the numbers in the PPAR region for July. You can read more by clicking here: https://ppar.com/MarketTrends.aspx

Total Residential Sales: 1,661

This number is up 4.4% from last year, and is actually a new record for homes sold in July!

Total Active Listings: 2,199

This is down 7.1% from July of 2018.

Median Price of Home: $332,000

Still rising, up 7.8% from last year at this time, when it was $310,000. As home prices rise, the market needs more rental homes.

Average Days on Market: 23

Essentially the same as last year when it was 22 days, showing a stable market.

Summary

What do the July 2019 Local Market Statistics tell us about rental homes? Home prices are rising fast. There are just not enough homes in the price range most people want in the PPAR region.

It’s a great time to have a Colorado Springs investment home, and a great time to rent a home in Colorado Springs! Check out our available rentals at: http://allcountycs.com/available-rentals

Call us today at: (719) 445-7172 for more information about renting out your home in Colorado Springs.

All County® is here for you!