We Use Listen360 Technology to Listen to Customers

May 4, 2018
About property management , Uncategorized

Communication is Everything

In the property management business, communication is everything. At All County Colorado Springs, we know that. We use the latest technology, Listen360, to hear what our owners and tenants have to say.

The Good, the Bad and the Ugly

We’re proud of every good response we get back from our Listen360 surveys, but even more important than the good things our clients say about us, we want to know what our customers need.

Our short survey goes out quarterly and asks for a star rating and a short comment. All of these are posted immediately to our dashboard, where our property managers can see them.

There, we have a chance to pick up anything that might have slipped through the cracks. We have a maintenance portal and other ways to tell us what you need, but sometimes extra is needed. When our customers fill out their quarterly survey, we have the chance to give that extra bit of service we wouldn’t have known about otherwise.


Communication is Everything

Yes, we’ve already talked about this. But it is so important, we’re listing it again. Our owners and tenants need to know that they can reach us if needed. Our maintenance portal is online and can be used anytime. And Listen360 gives that extra bit of feedback that we need to be the best.

Sharing Our Successes

As we said, we are happy to get back good reviews from our customers and are sharing some of them here. To see the complete list of reviews in the text, go to https://reviews.listen360.com/all-county-colorado-springs-property-manag….

Remember, we’re all in this together!

Questions? Call us today at: (719) 445-7172

We’re on your side!


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